Return & Refund policy

Our product return and exchange policy is as follows:

Return Policy:

If you are unsatisfied with our product, you may request a return within 30 days of purchase.

The returned item must be in its original condition, unused or damaged, and must include all original accessories and packaging materials.

The returned item must be accompanied by the receipt provided at the time of purchase.

There is a flat $29.9 return label fee for all golf bags. Buyer may use their own return label.

Exchange Policy:

If you receive a product with quality issues or damage, you may request an exchange within 30 days of purchase.

The exchanged item must be in its original condition, unused or damaged, and must include all original accessories and packaging materials.

The exchanged item must be accompanied by the receipt provided at the time of purchase.

Please note that the following situations are not eligible for the return or exchange policy:

Customized or personalized products, unless there are quality issues.

If you need to return or exchange a product, please contact our customer service team at support@askechogolf.com., who will provide you with further guidance and assistance.Items sent back to us without first requesting a return will not be accepted.